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" iFEEL SYSTEMS SASU" – iFEEL Safe+Smart
Privacy Policy
Last update : 29/06/2021
ifeel systems, its affiliates and subsidiaries ("we", "us", "our", " iFEEL Safe + Smart ") are committed to protecting your privacy. In this iFEEL Safe + Smart App Privacy Policy (the "Policy ") describes our information security practices with respect to personal data that we process through your individual use of related services, products and mobile applications (collectively, the " Products ").
When using our products, please read the Privacy Policy carefully and understand our purposes and practices for collecting and processing your personal data, including how we use, store, share and transfer personal data. In the Policy, you will also find ways to exercise your rights to access, update, delete and protect your Personal Data.
When you click "accept" this Privacy Policy, when you register with your personal data or start and continue to use our products appropriately, and no other contrary opinion regarding your concern, we will assume that you fully understand the policy and accept it. If you have any questions as a result of reading the Policy, please contact us via:
E-mail : info@ifeelsys.fr
Mail: 78 Champs-Elysées 75008, Paris, FRANCE
Mobile applicationsifeel systems LLC, our customers control all personal data through our products. We collect information under the direction of our Customers and the processing of this information is limited to the purpose of providing the services for which our Customers have hired us. If you are a customer of one of our customers and you no longer wish to be contacted by one of our customers using our services, please contact the customer with whom you deal directly.
Definitions
In the Privacy Policy, Personal Data means information recorded electronically or otherwise that can be used to identify an individual or reflect an individual's activities, either from such information alone or from such data and other information to which we have access.
Sensitive personal data includes identification numbers , personal biometric information, bank account information, records and content of communications, property information, credit information, location records, residency information, health information, transaction information, and personal data of minors.
Smart devices refer to non-standard computing devices manufactured or manufactured by hardware manufacturers with a human-machine interface and the ability to transmit data that are connected wirelessly to a network, including smart home equipment, smart portable devices, smart air purifiers, etc.
What personal data we collect
In order to provide you with our services, we will ask you to provide the personal data necessary for the provision of these services. If you do not provide your personal data, we may not be able to provide certain features of the Services or even provide our products or services.
1. Information you voluntarily provide to us
· Account or profile data: When you register your account with us, we may collect your name and contact information, such as your email address, phone number, username and ID. During your interaction with our Products, we may subsequently receive your nickname, profile picture, country code, language preference, or time zone information for your account.
If you allow a third party to access the iFEEL Safe + Smart app from your account, we will receive information about your account (such as photo, nickname, region, gender, etc.) from a third party and link it to your ifeel systems SASU account for a quick login. As a matter of principle, we will continue to comply with applicable data protection laws and regulations, as well as the agreement with the third party, as well as the terms for providing personal information from the third parties' privacy policies to process your personal information. .
· Feedback : Using the feedback and suggestion features of our Products, we collect your email address, mobile phone number, and feedback content in order to resolve your issue and resolve device failures in a timely manner.
· Session Data: During your viewing session or interaction with our sales staff about products or services via instant messaging, we will collect recordings of your sessions and related information, which are limited to the following: individual session ID, session time and company name. The purpose of this collection is to analyze your concerns raised during the consultation so that we can improve our instant messaging services and identify usage trends. However, please note that we will not collect sensitive personal information relating to your identity.
2. Information We Collect Automatically
· Device Information: When you use our products, we automatically collect device information such as MAC address, IP address , wireless information, operating system type and version, app version number, push notification ID, log files, and mobile network information.
· Usage Data: When you interact with our sites and services, we automatically collect usage data relating to visits, clicks, downloads, messages sent/received, and other use of our sites and services.
· Login Information: When using the iFEEL Safe + Smart app or controlling the smart device via APP, the system and exception log can be downloaded, including IP address , language you are using, mobile OS version, access time, etc.
Please note that device information or log information alone cannot identify a specific person. If we combine this type of non-personal information with other personally identifiable information or combine it with the processing of personal information over time, this type of non-personal information will be treated as personal information unless we obtain your consent or unless otherwise required by data protection laws and regulations, We will anonymize and desensitize this information.
· Location Information: When you enable location-based features through your mobile device's permission settings, we collect and process information about your location so that you can use the iFEEL app . Safe + Smart to connect with your smart device. We may collect real-time accurate or inaccurate geographic location information about you when you use our specific Products or Services, such as the robot vacuum cleaner and weather service. You can deny location permission on your mobile device to prevent the collection of information about your location.
3. Smart Device Information
· Basic smart device information: When you communicate with your smart devices through our products or services, we may collect basic information about your smart devices, such as device name, device ID, online status, activation time, firmware version, and update information.
· Smart device settings information: When you use the iFEEL Safe + Smart app and set a name or description, such as the video intercom, you name it "Welcome Doorbell" and information about changing where the product name is located and any changes to this setting..
· Information Transmitted by Smart Devices: Depending on the smart devices you choose to connect to our products or services, we may collect different information transmitted by your smart devices. To name the information that this particular security product communicates, i.e. images, motion, or video.
Purposes and legal basis for the processing of personal data
We may process your personal data for the following reasons: :
· Provide the Services to you: We process your account and profile data (including service type information), device information, usage data, location information, and smart device information in order to provide you with our products and services, which you have requested or purchased. The legal basis for this processing is the performance of our contract with you in accordance with our Terms of Use ;
· Improving our services: We process your device information, usage information, location information, and smart device information to ensure the functionality and security of our products, develop and improve our products and services, analyze the performance of our actions, and prevent and track fraud and abuse. The legal basis for this processing is the performance of our contract with you in accordance with our Terms of Use ;
· Non-commercial : We process your personal data to send you important information about the Services, changes to our Terms and Conditions, policies and/or other administrative information. Because this information may be important, you cannot opt out of receiving this information. The legal basis for this processing is the performance of our contract with you in accordance with our Terms of Use ;
· Marketing communication: We may process your personal data to provide you with marketing and promotional materials about our products and services. In this case, each message we send you will contain instructions to opt out of receiving such communications in the future. The legal basis for this processing is your consent. In addition, if you consent to your participation in our sweepstakes, contests or other promotions, we may use your personal data to manage these activities ;
· Personalization : We may process your account and profile data, usage data, device information in order to customize product design and provide you with services tailored to your needs, such as recommendations and display information and advertisements about products that are right for you, and to invite you to participate in research related to your use of our Products. The legal basis for this is your consent ;
· Legal compliance : We may process your personal data if we deem it necessary or appropriate : (a) in accordance with applicable laws and regulations; (b) to comply with legal process; (c) respond to requests from government and government agencies; (d) to enforce our terms and conditions; (e) to protect our operations, operations and systems ; (f) to protect our rights, privacy, safety or property and/or other users, including you ; and (g) to allow us to pursue available legal remedies or limit the damages we may sustain.
If there are changes in the purposes for which we process your personal data, we will notify you of these changes by email (located in your account) and/or a prominent notice on our website of these changes in the purposes and choices you may have regarding your personal data.
Distribution, transfer, disclosure of Personal Data
Dissemination of data
iFEEL Systems SASU, we only share personal data in the way we notify you. We may share your personal information in the following circumstances: :
1) first obtain your express consent or permission or provide information to support the resolution of disputes with other users in accordance with your legal request ;
2) In accordance with the relevant agreement we have entered into with you (including electronic agreements and related terms of use) or other legal documents provided ;
3) In accordance with applicable laws and regulations, legal proceedings and other mandatory administrative or judicial requests ;
4) For the purposes of complying with the law, enforcement orders or enforcement of our Terms of Use and other agreements, to the extent permitted by laws and regulations, it is only by exchanging personal data that rights, the privacy, property, or safety of ifeel systems SASU may be protected from damage. Systems , our affiliates, partners, you or other users of ifeel systems SASU;
5) to protect our facilities, operations and systems and to seek remedies available for this purpose or to limit the damages we may be required to provide ;
6) Disseminate Personal Data in the public interest, in accordance with laws and regulations.
· Subsidiaries and affiliates of our family of companies to carry out our day-to-day business activities. For this purpose, we will only share necessary personal data, and our affiliates will also be bound by the Privacy Policy. When they change the purpose of the processing of personal data, we will again obtain your explicit consent so that we can continue to process your personal data.
· Our third-party service providers who perform certain business functions for us, such as website hosting, data analytics, payment and credit card processing, infrastructure provision, IT services, customer support, email delivery services, and other similar services, so that they can provide services to us. In this regard, we share your personal data for lawful, necessary, specific and specific purposes, while we only share personal data that needs to be shared. At the same time, third-party service providers will not have access to accurate personal data about you and are not allowed to use the personal data for other processing purposes that have been agreed with us.
· Our customers and other business partners who directly or indirectly provide you with access to our sites and services via smart devices and/or networks and systems.
With the exception of the third parties described above, when we decide to share your Personal Data, only your consent can give us the right to proceed. Third parties with whom we share personal data must be bound by a non-disclosure agreement as well as this Privacy Policy to process personal data in accordance with established guidelines, security and confidentiality measures.
Transfert de données
iFEEL Systems SASU, we only share personal data in the way we notify you. We may share your personal data for the following reasons :
1) Obtain your unequivocal consent or permission firs ;
2) In accordance with applicable laws and regulations, legal proceedings and other mandatory administrative or judicial requests ;
3) Subject to relevant agreements we have entered into with you (including relevant electronic agreements and terms of use) or other legal documents provided ;
4) In the event of a reorganization, merger, sale, joint venture, inheritance, transfer or other distribution of all or a portion of the interests in our business, assets or stock (including, without limitation, in connection with bankruptcy or similar proceedings). In this case, you will be notified by email and/or a prominent notice on our site of any change of ownership, new incompatible users of your Personal Data, and the choices you may have regarding your Personal Data. In such circumstances, we will require third parties to whom personal data will be transferred to comply with our privacy policy, otherwise we will ask them to obtain your consent and permission to process the personal data.
Disclosure
1) We disclose your personal data only under the following conditions and use industry standard security measures :
2) 1) At your request and in the manner in which you have given your consent, we will disclose your personal data ;
3) 2) Where it is necessary to provide personal data in accordance with laws and regulations, mandatory administrative or judicial requirements, we may disclose personal data in accordance with certain types of data and the method of disclosure. In accordance with the principle of compliance with laws and regulations, when we receive the above request to disclose personal data, we will require valid and relevant legal documents, subpoenas or letters of investigation. To the extent permitted by law and regulation, the files we disclose are protected by encryption keys.
Security measures
We use the highest physical, administrative and technical security measures to maintain the integrity and security of your personal data, including, but not limited to, the following security measures: implementation of strict internal data management systems and processes, encryption of personal data (including transmission, storage and processing), desensitization data, separation of employee roles and responsibilities, security and privacy training for our internal employees, access control and monitoring, etc. to prevent leakage, abuse, unauthorized access or breach of personal data.
If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of one of your accounts has been compromised), you may notify us immediately of the problem by writing an email to info@ifeelsys.com
If a security breach affects the security of your account or personal information, we will promptly notify you via the email address, phone number, notification center, etc. you have provided to us, and will keep you informed of any proposals to reduce or prevent the associated risks. If necessary, we will promptly take appropriate corrective action in accordance with the internal security response plan and report to the relevant authorities.
Individual rights to privacy
We respect your rights and control your Personal Data. You can exercise any of the following rights:
§ Fill in the route that a person can access to leave a review in your application;
§ Send us an e-mail to info@ifeelsys.com .
You do not have to pay to exercise your personal rights. Under various data protection laws, your request for personal rights will be processed within 15 business days or within 30 calendar days due to different response requirements.
If you choose to send us an email, please indicate what information you wish to change in your request, whether you wish to have your personal data removed from our database, or whether you wish to inform users of any restrictions you wish to impose on our use of your personal data. Data. Please note that for security reasons, we may ask you to verify your identity before proceeding with your request.
You can:
§ Request access to the personal data we process about you;
§Request the correction of inaccurate or incomplete Personal Data about you;
§ Request the deletion of your Personal Data;
§ Request temporary or permanent restrictions on our processing of all or part of your Personal Data;
§ Request the transfer of Personal Data to you or a third party where we process the data on the basis of your consent or a contract with you and where our processing is automated ;
§ Refuse or object to our use of personal data about you if we use it on the basis of your consent or our legitimate interests.
About deleting an account: You can find the delete feature by filling in the delete path in your app.
International transfer of collected information
First,ifeel systems SASU complies with the data localization requirement, and the minimum amount of data must include international transfer, and to facilitate our work, we may transfer, store and process your personal data in jurisdictions other than those where you live. The laws of these countries may differ from those of your country of residence. In this case, we will ensure an adequate level of information protection using the following approach:
Including, inter alia, an agreement based on approved EU standard contractual clauses pursuant to Art. 46 GDPR . See https://ec.europa.eu/info/law/law-topic/data-protecton/international-dimension-data-protection/standard-contractual-clauses-scc_en
If you would like more information about the security measures in place, you can contact us directly as described in this Privacy Policy.
Data storage
We process your personal data for the minimum period necessary for the purposes set out in this Privacy Policy, unless we are specifically required by law to retain the data for a longer retention period .
We determine the appropriate retention period based on the amount, nature and sensitivity of your personal data, and at the end of the retention period, we will destroy your personal data. If we are unable to do so for technical reasons, we will ensure that appropriate measures are in place to prevent such use of your personal data.
Confidentiality of minors' data
Protecting the privacy of your minor children is particularly important to us. Due to various data protection and privacy regulations, the Services are not directed to persons under the age of eighteen (18), and we ask such persons not to provide us with Personal Data. We do not knowingly collect personal data from anyone under the age of eighteen (18) unless we obtain prior permission from that child's parent or legal guardian. If we learn that we have collected personal information from someone under the age of eighteen (18) without the permission of that child's parent or legal guardian, we will take steps to delete that information.
Changes to the Privacy Policy
We may update this Privacy Policy to reflect changes in our information practices, but not more than annually. Without your express consent, we will not violate your privacy rights under this Privacy Policy. For any regular updates, we will provide this information on the Policy page, the Notification Center in the App or other relevant channels. We encourage you to periodically review this page for the latest information on our privacy practices.
If we make material changes, we will notify you through channels that you can easily access, such as by email or SMS ( sent to your account email address) or through a notice on this site before the change takes effect.is d'un avis sur ce site avant que la modification ne prenne effet.
Contacts
If you have any questions about our practices or this Privacy Policy, please contact us as follows:
iFeel Systems SASU.
Postal address: 78 av. Champs-Elysées, 75008 Paris
Email: info@ifeelsys.com